FREQUENTLY ASKED QUESTIONS
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We have been in business for more than 22 years, and we're proud to say that our first customer from 1988 is still a customer. Our success in relationships is the direct result of our commitment, performance, quality and mostly our people. We are here to stay and grow. Please contact us at 1-888-535-3966. We look forward to partnering with you on your project.
Please refer to our Gallery page for a sampling of fixtures, displays and millwork products we have delivered to wide array of customers. At E.L.F. we value the proprietary nature of our customer's projects, therefore contact us at 1-888-535-3966 for specific details. We would be happy to discuss the projects, products, and overall retail shopping experience we have created for our customers.
Our customers tell us there are several reasons to do business with us: We're easy to work with. We're focused on doing the right thing for the customer. We respect your deadlines and deliver on time. Our quality and attention to detail is second to none. If you want a partner you can trust to do their best to deliver quality retail solutions, E.L.F. is that partner.
Everything we make, as well as the materials we use, are proudly made in the United States of America. On occasion, components we are required to buy and use for building our clients' projects are purchased from U.S.A companies who source their parts from outside the U.S.A. However, if at all possible, we buy American, whenever and where ever possible.
Over our 22 years of operation, we have handled everything from single unit projects and prototypes, to full scale retail store implementations of hundreds of units; shipped and or installed one time or over a period of months. Call us at 1-888-535-3966 and we can discuss in detail with you how we can support you and your project.
Yes, we do provide components not only in wood, but also wire, metal, plastics, and glass. There is also the world of laminates, which offers all of these materials and many other textures never before seen or available. Surfaces and textures available include rock, exotic metals and unusual materials such as bamboo and cork. We offer unusual shapes and forms to your displays by utilizing foam. Let us know what you have in mind and we'll make it happen.
Yes. Our portfolio of services includes everything from a basic line drawing of a single display to complete color renderings of an entire store; depending on the customers need. Let us know your requirement and we will incorporate them into your project.
Yes. We have built great relationships and have had great success working with professional installation companies throughout the U.S. to ensure a no-hassle and professional installation of your project. Let us know your needs and scope of work, such as number of stores, locations throughout the U.S. or Canada, schedule, etc.. With these details we can let you know how we may be of service.
Yes. We have a state-of-the-art automated painting system that ensures incredible consistency from piece-to-piece, whether it's 50 or 500 pieces being painted. Let us know what your needs are and we can determine the best solution for you.
Yes, most of our wood scraps are used to aid with construction of certain fixtures and pallet fortification, where appropriate. We consciously and purposely consider ways to use all materials that are ordered off-cut or considered 'scrap'. We also reuse all packaging materials that come into our facility
We are mostly a custom-build company. However, we can produce and warehouse products for companies with that need. If a specific project requires us to inventory additional parts, we can include storage in our scope of work to accommodate the customer's need. Let us know your requirements and we will make it happen.
Yes, we provide many options of slatwall to our clients. Both custom and specialty slatwall designs are available. Let us know specifically what your needs are and we can most certainly accommodate them with the products we offer.
Yes, we can store and ship goods to your locations if you require. We can also stock your displays with products included, and ship directly to stores. If storage and/or shipping is required we will build that into your project scope.
How quickly we can provide pricing varies greatly with the size, scope and detail of your specific project. At the time we gather your requirements and can determine the complexity of your specific quote, we will then estimate when we can turn around the pricing quote you are requesting. Making promises beyond that can put risk into the project before we even get started. E.L.F. will commit that with the appropriate details and requirements from the customer, we will do everything we can to provide you the information you need in a timeframe that works for both of us..
Yes we accept Visa and MasterCard, as well as company checks. We're happy to discuss payment terms with you when you call us.
Proudly Made in the USA Since 1988.